• Use these three Frequently Asked Questions repositories for troubleshooting and to find answers to your questions.  If looking for more detailed support or information, go to the support video and the Tutorial Center page.   

Parent FAQ

  • What is the preferred internet browser for students?

  • How can my student submit an assignment in Schoology?

  • What is ClassLink?

  • How do students communicate with their teachers?

  • What are Team Meetings?

Student FAQ

  • How do I get to Schoology?

  • How to Join a Meeting in Teams

  • How to reorder my courses in Schoology

  • How to submit a OneDrive Assignment in Schoology

  • How to Sync OneDrive to My Laptop

Troubleshooting FAQ

  • My Bluetooth headphones are not connecting. How can I get them to work?

  • I am trying to install a driver for my printer, and it is not working.  What should I do?

  • When I click on Microsoft Word or PowerPoint it says there is a licensing issue. Now what?

  • The USB port/s is/are not working on my computer. What should I do?

  • What if my screen turns black and I cannot get to anything on the computer?